As your Charter Sales Desk, Capacity Aviation provides full-scale sales & customer service solutions for air carriers. These include marketing tools, proactive sales methods, opening new markets, and other personalized services according to the air carriers’ requirements and wishes. The aim is to increase utilization and the smart expansion of the flight business, establishing long-lasting broker and end-client relationships.
As your Charter Sales Desk, Capacity Aviation offers the following services based on many years of experience and in-depth market knowledge of all aspects of their operation:
Eliminate typical handoff challenges between different roles with coordinated processes.
Automated tools and extensive data-driven sales & customer service. Standardized processes to make the customer journey more predictable & trustworthy.
Reduces staff and training costs by deploying flexible sales experts directly into your operation when needed.
Our Sales Charter Desk is evaluated on an everyday basis improving Quality and therefore the Customer Experience.
With us, changes are small and distinct but constant rather than large and sweeping. Not only the chance of failure decreases, but the recovery time is at its lowest.
Integrated operations with your team, sharing our insights & improvements beyond the borders of sales & customer service.
Evaluation of how you currently handle sales and customer service towards your customers.
Develop and integrate our Sales & Customer Support services. Consult on prices & visuals based on our extensive database.
Expert-led operation of sales & customer service, fully integrating into your operations, reevaluating our set-up, and providing insights and reports daily.
Interested in one of our Airline Services? Contact us today for a free discovery call where we explore your goals and exact needs, discuss challenges and draft first approaches to solutions.
Capacity Aviation Consultancy’s are globally recognized for their thought leadership. We are pleased to share our insights with you.
At Capacity Aviation, we take our specialization seriously. We respect the boundaries, know our limits, and aim to pair our expertise with the expertise of our partners. We tailor our approach to suit your requirements, while not forgetting the three fundamental principles of flying:
Capacity Aviation brings you to your sporting event in 2024. Fly with your friends, family, or your team to the next sporting event with us.
No matter the complexity or demands of the task, our operations team provides 24/7 flight support worldwide, catering to both passenger and cargo operations.
Tel: +49 40 228 97 144
Mail: [email protected]
The information you provide in this web form will be used to respond to your inquiry, using the contact details you have supplied. This information may be shared with members of our corporate group to facilitate this. Please also note our privacy policy.
No matter the complexity or demands of the task, our operations team provides 24/7 flight support worldwide, catering to both passenger and cargo operations.
Tel: +49 40 228 97 144
Mail: [email protected]
The information you provide in this web form will be used to respond to your inquiry, using the contact details you have supplied. This information may be shared with members of our corporate group to facilitate this. Please also note our privacy policy.